PDI Upgrade

[azam1997786]

Hi Everyone,

I requested an upgrade for their Personal Developer Instance (PDI) about 4 days ago, but the instance is still showing as "Waitlist" and the upgrade has not started yet.

Has anyone experienced this recently? Is there a typical waiting period for PDI upgrades, or is there anything we should do to expedite the process?

Any suggestions or guidance would be greatly appreciated.

Thank you!

[Dr Atul G- LNG]

Hi @azam1997786 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[Aditya_hublikar]

Hello @azam1997786 ,

You can refer this thread it will help you :

https://www.servicenow.com/community/itsm-forum/servicenow-developer-site-notice-pdi-request-delay/t...

If this helps you mark it as helpful and accept as solution.

Regards,

Aditya

[Tanushree Maiti]

Hi @azam1997786 

When your ServiceNow Personal Developer Instance (PDI) is stuck on the waitlist, it is usually due to high system demand and capacity limits following new platform releases. The standard waiting period ranges from 1 to 7+ days.

Many community members reported, even lower version PDI request is getting added to waitlist.

So I will suggest you to Wait  for fulfillment   if it is already waitlisted. 

Support is not available for PDI .