Platform analytics

adrianvhard
Kilo Contributor

 

Task Instructions:

1.Navigate to Incident > All.

 
2.Filter the list so it displays State | is not | Closed.

 
3.Select Run.

 
4.Right-click the Priority column header, then select Pie Chart.

 
5.Hover over each of the pieces of the pie chart and identify what percentage each Priority has.

 
6.

In the Header and border settings, change the Chart title to "Open Incidents by Priority".

 

7.

Select the Details panel, and change the chart name to, "Open Incidents by Priority"

 

8.Select Save.

 
9.

Select Add to Dashboard > Add to new dashboard

 

10.

Select the Dashboard Title, and select Edit dashboard name to rename it to Incident Overview

 

11.

Select Save.

 

I have completed all of these steps and the Task Results aren't able to verify my progress.Screenshot 2025-06-04 112427.png 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @adrianvhard 

I think this needs to be validated by a platform user, not an admin user.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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