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06-04-2025 08:25 AM
Task Instructions:
1. | Navigate to Incident > All. | |
2. | Filter the list so it displays State | is not | Closed. | |
3. | Select Run. | |
4. | Right-click the Priority column header, then select Pie Chart. | |
5. | Hover over each of the pieces of the pie chart and identify what percentage each Priority has. | |
6. | In the Header and border settings, change the Chart title to "Open Incidents by Priority". |
|
7. | Select the Details panel, and change the chart name to, "Open Incidents by Priority". |
|
8. | Select Save. | |
9. | Select Add to Dashboard > Add to new dashboard. |
|
10. | Select the Dashboard Title, and select Edit dashboard name to rename it to Incident Overview. |
|
11. | Select Save. |
I have completed all of these steps and the Task Results aren't able to verify my progress.
1 REPLY 1
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06-04-2025 08:28 AM
Hi @adrianvhard
I think this needs to be validated by a platform user, not an admin user.
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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