Project Module
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11-12-2024 04:21 AM
Can we expose project module to users that do not have ITIL role by granting them only project_user role?

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11-12-2024 05:16 AM
You may be confusing licensable roles here - A user doesn't need ITIL to access parts of SPM. ITIL is specific to the ITSM application.
The project_user role isn't intended for direct assignment but rather a role such as it_project_user. However this is licensable.
Can you describe the use case, and we may be able to advise
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11-12-2024 05:27 AM
Currently we are utilizing project module only. requirement is to expose project module to End users by granting them project_user role without ITIL role.
In my instance i don't have role "*it_project_user".

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11-12-2024 05:38 AM
What level of info are you wanting to expose to non-roled users? A dashboard on the portal may be acceptable, however you will reach a point where ServiceNow will state exposing that level of detail is licensable