regarding request instance

[dhakresarka]

i was send request from last 3day but not approve. today i saw still waiting list please tell how much time to take recover or approval of new instance

[Dr Atul G- LNG]

Hi @dhakresarka 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

Latest update: I heard from community members that PDIs are now being provisioned more easily and quickly. You may try cancelling the current waitlist request and submitting a new request again.