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nable to Upgrade My PDI from Zurich to Australia

snowtesting
Kilo Explorer

6 hours ago

Hello,

I am currently trying to upgrade my Personal Developer Instance (PDI) from the Zurich release to the Australia release.

However, I am encountering an issue.


From Manage My Instance, I select the Australia release under Upgrade release and click the Upgrade button. The status changes to "Upgrading Instance...", but after a while it returns to "Online". The instance is not upgraded, and it appears that the upgrade process is canceled.


Could you please let me know how to resolve this issue?

 

Thank you for your assistance.

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Dr Atul G- LNG
Tera Patron

51m ago

Hi @snowtesting 

 

It might be some interments issue, you can try again. Due to high demand of PDI might be upgrad also get impacted so nothing to worry. Keep trying but don't release the instance.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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