Request for Assistance with Lost ServiceNow Instance
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‎09-30-2024 01:24 AM
I hope this message finds you all well. I am writing to request assistance regarding my ServiceNow instance, which I am unable to access. Unfortunately, I seem to have lost access to my instance and would appreciate any help in retrieving it.
Here are the details that I have:
https://dev210942.service-now.com/esc
zaidghnemat8@gmail.com
Thank you,
Best regards,
All
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‎09-30-2024 01:26 AM
Hi @zaidghnemat
There is no support available for PDI which means, if PDI is lost or reclaimed no one can help to get it back , so you need to request for new PDI only now.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-30-2024 11:36 PM
Hi @zaidghnemat ,
As you might know, there is no support available from ServiceNow in relation to PDIs, hence, if you have lost it, it's gone for good. Only solution is to request a fresh installation and start from scratch.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/