Request for Assistance with Lost ServiceNow Instance

zaidghnemat · ‎09-30-2024

I hope this message finds you all well. I am writing to request assistance regarding my ServiceNow instance, which I am unable to access. Unfortunately, I seem to have lost access to my instance and would appreciate any help in retrieving it.

Here are the details that I have:

https://dev210942.service-now.com/esc

zaidghnemat8@gmail.com

Thank you,

Best regards,

All

Dr Atul G- LNG · ‎09-30-2024

Hi @zaidghnemat

There is no support available for PDI which means, if PDI is lost or reclaimed no one can help to get it back , so you need to request for new PDI only now.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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AndersBGS · ‎09-30-2024

Hi @zaidghnemat ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence, if you have lost it, it's gone for good. Only solution is to request a fresh installation and start from scratch.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/