Revert ACL to OOB version
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02-23-2025 08:18 PM
Hi all,
I updated an OOB ITSM "incident" read ACL with the sys_id of be7ff3d1870033000e56d61e36cb0b5b.
This is an ACL without any version history or updates, and it has never been updated by any upgrades. Since I have updated this record, it shows only my updates to the record.
I was wondering what was the best possible way to remove all my updates to the ACL to get it back to OOB?
Thanks,
Richard

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02-24-2025 09:36 AM
@RichardD9 If the same ACL is available on your other instances then you can simply export and import the same version on the affected instance.
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02-24-2025 09:52 AM
Hi @Sandeep Rajput,
Unfortunately this ACL has been promoted to Prod already a while ago. Thanks for your suggestion.
Best regards,
Richard

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02-24-2025 05:21 PM
@RichardD9 If this is an OOTB ACL, how about replacing it with the ACL available on PDI.