Service operational work space
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08-05-2024 08:10 AM
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08-05-2024 08:48 AM
Hi @sekhar6 ,
If you are creating a New Incident from workspace, then open a incident record in native UI and change the view to Service operation Workspace New Record , then go to the location field , right click and open dictionary, finally check for Reference Specification
If you want to check for any other incident records for SOW, then view should be Service Operations Workspace
And, Repeat the above