Hi @ManasaJ
You are doing a PDI upgrade, and the time it takes depends on how much custom stuff you have in PDI. If there are zero customizations, it can take between 1 to 2 hours. You can check the live upgrade progress.
https://devXXXXXXXservice-now.com/now/nav/ui/classic/params/target/%24upgrade_monitor.do
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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