Reg: Instance

[Kumar Akula]

Hi All

Earlier I Used my PDI:https://dev242462.service-now.com/

but after upgrade it is showing new instance ID:https://dev184429.service-now.com/

How can i retrieve my old instance

[Sandeep Rajput]

@Kumar Akula Once an instance is reclaimed there is no way you can get it back. Moving forward make sure to take backup of your code and configurations using an update set.

[Dr Atul G- LNG]

Hi @Kumar Akula 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.