Skipped records after Patch Update

Bhargava ram Ch
Tera Contributor

‎06-05-2024 02:46 PM

Hi ,

After upgrade the service-now instance, we get few skipped records.  I review the P1 and P2  records and retained, the  changes captured in my update set. I retained P5 skipped records, but those are not captured in my update-set.

 

This is normal or i miss anything here?

 

Thanks,

Bhargava


 

0 Helpfuls
  • 386 Views
5 REPLIES 5

Ravi Chandra_K
Kilo Patron
Kilo Patron

‎06-05-2024 10:22 PM

Hello @Bhargava ram Ch 

 

Go to that particular record and check for versions. That may give more idea.

Please mark this answer as helpful and correct if helped

 

Kind Regards,

Ravi Chandra 

0 Helpfuls

PrashantLearnIT
Giga Sage

‎06-05-2024 10:35 PM

HI @Bhargava ram Ch 

 

May be there will not be any changes detected that's why it might not have captured in update set.

 

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************
0 Helpfuls

Bhargava ram Ch
Tera Contributor
In response to PrashantLearnIT

‎06-05-2024 11:16 PM

Hi Prashant,

 

It means, i need to review skipped records in all instances right.

 

Thanks,

Bhargava

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Bhargava ram Ch

‎06-05-2024 11:21 PM

Yes, possible atleast review all skip records before your take any decision.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls