Slush Bucket double-click - not working

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BethB
Tera Expert

‎05-29-2024 02:44 PM

It's not allowing me to quickly double click to move items from one side to the other. And vise versa.

 

We are on  Vancouver Patch 8 - I feel like maybe this happened with the last patch??  Any ideas?

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BethB
Tera Expert

‎05-30-2024 05:37 AM

I saw this on LinkedIn this morning:

Double-Click Not Doing the Trick? It's Not Just You

Have you noticed that the double-click function to move records from left to right in the slush bucket pop-up is not working on your ServiceNow instance? You're not alone. Here's the good and bad news:

The Good News: This issue is not due to any configurations on your instance.

The Bad News: It appears to be related to a recent browser update, and there is currently not much you can do about it.

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Alex307
Kilo Guru

‎07-15-2025 01:56 PM

Late to the party, but I wanted to drop this in case someone is looking for it later like I was...

Turning off Accessibility in user preferences allowed full functionality to return

User cannot move multiple selected options from a slush bucket. 

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