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Tarefa Envio da base de conhecimento - Failed

sanborsoi
Tera Contributor

‎03-12-2026 12:24 PM

No Service Now University não consigo concluir a tarefa de envio de base de conhecimento mesmo após preencher os campos devidos.

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2 REPLIES 2

GlideFather
Tera Patron

‎03-13-2026 04:07 AM

Olá @sanborsoi,

 

podes explicar em mais detalhes qual é a problema? A descripcao nao e completamente claro.

 

Obg

_____
Answers generated by GlideFather. Check for accuracy.

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Tanushree Maiti
Kilo Patron

‎03-13-2026 04:23 AM

Hi @sanborsoi 

 

(In English )

  • Ensure all fields with a red asterisk (*) are filled, particularly Short Description, Knowledge Base, and Category.
  • Ensure the "Article Body" or "Text" field has content, not just the title.
Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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