Temporary Instance

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Palak5
Tera Contributor

2 hours ago

I have been trying to get a temporary instance to use as a reference environment for our developers during the upgrade, but the request keeps getting denied, at all levels.

Is anyone else facing the same issue?

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Dr Atul G- LNG
Tera Patron
In response to Palak5

2 hours ago

Hi @Palak5 

So, you are looking for a new instance from ServiceNow to get everything set back up and keep you updated. In this case, you’ll need to speak with your Account Executive—they’re the only ones who can help with this. I doubt we can request a new instance easily without going through some terms and conditions

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
In response to Palak5

52m ago

Please speak to account executive once.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Anurag Tripathi
Mega Patron

2 hours ago

Hi Palak,

 

Obtaining a new sandbox instance depends on the contract you have with ServiceNow. Sandboxes do come with a cost associated so if it is not covered by the contract it will be difficult to get it.

As Atul suggested, you should speak to your Application owner in your company and maybe the ServiceNow account executives on this.

-Anurag
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