Unable to start/wake/hibernate the Dev SNOW Instance

anjalish
Tera Contributor

‎03-23-2025 11:38 PM

Unable to start/wake/hibernate the Dev SNOW Instance (Washington DC Patch 10). Not sure if it happened post upgrade or not. Please help, its urgent, Thanks! (Attached Screenshot)

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-25-2025 01:59 PM

Hi @anjalish 

 

It's not SNOW, its SN or ServiceNow.

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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