When I export to PDF, the exported file recently started automatically opening.

[egravl]

When I export to PDF, the exported file recently started automatically opening (since last month).  Is there a way to control that behavior?  It also opening in Adobe reader, when my default app for PDFs on my laptop is Fox-it.  Can the app used to open PDFs be configured in ServiceNow?  Any help is appreciated.

[Bhuvan]

@egravl 

This is not related to ServiceNow configuration, check your browser settings

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@egravl 

Did you get a chance to review this as I believe the information provided should answer your question.

If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Ankur Bawiskar]

@egravl 

what's your actual issue here?

I think this is a browser issue as mentioned by @Bhuvan  

Please check that and share us feedback.

If my response helped please mark it correct and close the thread so that it benefits future readers.