which is correct?

onlineworkw
Tera Contributor

Which ServiceNow module is used for tracking and managing the resolution of issues that impact the delivery of services?

  1. Problem Management
  2. Change Management
  3. Incident Management
  4. Knowledge Management
5 REPLIES 5

Simon Christens
Kilo Sage

Incident Management

Dr Atul G- LNG
Tera Patron
Tera Patron

Incident Management. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Abhishek_Thakur
Mega Sage

Hello @onlineworkw ,

The correct answer is: -"

  1. Incident Management

Please mark my answer as accepted solution and give thumbs up, if it helps you.

 

Regards,

Abhishek Thakur

Nikhil Bajaj9
Giga Sage

Hi @onlineworkw ,

 

The Correct Answer is  - Incident Management as it is the place where all incidents (Issues) are resolved and tracked.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj