Zurich upgrade- AskHR Portal under My active items - Walk-up visits items available

Soma Nadarajah
Tera Contributor

3 hours ago

Launch - https://<instance>.service-now.com/esc

Under My active items

 

Walk-up visits items appears only Zurich upgrade instance

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Dr Atul G- LNG
Tera Patron

24m ago

Hi @Soma Nadarajah 

Try repairing the ESC portal and Walk-Up plugin, and make sure you have at least one Walk-Up preview available.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2189604

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