ITSM Event Announcement: Challenges of CMDB practice and implementation. January 28th 2021, 11:00 a.m. PDT / 2:00 p.m. EDT

[Mitch23]

Dear Colleagues,

The start of a new year brings on new ITSM projects and initiatives. Is the implementation of a configuration management database one of them? If so, why not get a jump on it by joining us for a peer-led round-table conversation on the topics of Service Configuration Management, Asset Management, and tool implementation considerations.

Event Date and Time: January 28th 2021, 11:00 a.m. PDT / 2:00 p.m. EDT 

Join using this link: https://usc.zoom.us/j/98219393168. No registration required.

Whether you are planning to implement or have already implemented a configuration management database (CMDB), you have likely encountered or considered the following challenges:

• Fitting your tool to your chosen model (or vice-versa)
• Technical challenges and political roadblocks in building the CMDB
• Ensuring CMDB integrity and maintenance post-implementation

No formal presentation will be made; instead, this is intended to be an opportunity to share successes and point out pitfalls to avoid. Customers of all toolsets are encouraged to attend and share about their asset and configuration management practices.