ServiceNow announces the Quebec release is generally available!

[Diane HIdrogo]

ServiceNow announces general availability for the Quebec release! Read the press release here!

Did you know that the Paris release introduced a new Upgrade Center application?  Be sure to check this out when you are ready to complete your upgrade from Paris - to Quebec!

ServiceNow Upgrade Center is a new application in the Paris release.

Use ServiceNow Upgrade Center to plan and manage your upgrades.  

Upgrade Center features:

Upgrade Preview module

The Upgrade Preview module enables you to have unprecedented insight to an instance prior to an actual upgrade. You can explore and preview upgrades to different ServiceNow release versions and see how your instance might be impacted with your current configurations. The Upgrade Preview utility helps you to plan, schedule, and prepare for an upgrade.

Preview skipped list prediction

Reduce post-upgrade review time by previewing the records that have been customized and are different from the upgrade version being previewed and might get skipped due to your customizations in the instance.

Upgrade Monitor module

Schedule an upgrade and monitor the status of an ongoing upgrade using the Upgrade Monitor module. You can also view the upgrade summary and the list of records causing conflicts in your instance once the upgrade is complete.

Upgrade History module

The Upgrade History module tracks every upgrade made to an instance. You can also view the complete report of an old upgrade or a recently completed upgrade version using this module.

Administration

The Administration module contains properties for managing Upgrade Center.