The Digital Transformation That Will Revolutionize Education

[Daniela Alvarez]

A revolution is coming 

Every few years, technical innovations and market forces converge to revolutionize how we live and work.  PCs.  Smartphones and tablets.  The Internet.   

We hardly notice when these transitions begin.  Once these revolutions gain momentum, we hardly remember life before them.  New jobs are created; others are eliminated.  Iconic companies are founded; others dwindle or fail.   

What’s driving the revolution? 

The revolution is being driven by IoT, AI, ML, 5G, Edge Intelligence, and Visual Computing.  But surviving and thriving during these transitions isn’t about understanding the technologies; it’s about understanding, and capitalizing on, the upheavals they fuel. 

Trends 

According to EDUCAUSE, 85% of IT experts believe digital transformation can improve the student experience, 64% believe it can improve student retention, and 62% believe it can attract more students.   

According to Gartner, 13% of colleges and universities are already exploring digital transformation, 43% of education leaders believe improving online student experiences is one of their top priorities, and 59% of higher education CIOs expect significant business model changes due to digital transformation. 

What does it mean? 

We’re not talking about traditional IT applications. 

We’re talking about the unrealized full potential of IoT, Edge Intelligence, AI, ML, 5G, and Visual Computing. 

We’re talking about the next revolution in productivity, facilitated by ServiceNow offerings like CSM (Customer Service Management) and FSM (Field Service Management).   

Envisioning the future 

Do you have disgruntled people waiting to talk to office staff?  Imagine self-service systems allowing parents and other visitors to get what they need from a portal or kiosk, increasing their satisfaction and reducing office stress. 

Do you have persistent complaints about missing or malfunctioning equipment?  Imagine providing automated tools to make it easier to report and track problems, letting everyone focus on students. 

Do you urgently search for missing assets, even expediting replacements?  Imagine knowing where everything is rather than hoping people won’t forget to return things or update asset location records. 

Do you dispatch technicians to address problems only to find, once they’ve figured out what’s wrong, that they don’t have the skills, tools, or parts?  Imagine detecting problems as they happen, then ensuring the right technician is quickly dispatched with the right knowledge and the right tools, and the right spare parts. 

Are you confident your cafeteria perishables are adequately stocked and properly stored? Imagine your storage equipment instrumented to ensure safe storage and even warnings when thresholds are approached so you can avert spoilage. 

Are you concerned with campus safety?  Imagine smart cameras monitoring safety, detecting unauthorized people on campus, detecting escalating aggressive behaviors to enable early intervention, all while preserving everyone’s privacy. 

What should you do? 

We’re Volteo Digital, a ServiceNow Elite Partner and an industry leader in the productive application of these technologies and offerings. 

We believe in strategic partnerships, helping our customers navigate this upheaval by building and implementing strategic roadmaps that lay a solid foundation, innovating when the time is right, future-proofing every investment, and preparing for novel attack planes that expose other organizations as the industry develops best practices. 

We’re looking forward to working with you. 

Do you want to learn how we are helping the Education Industry?

Join us next March 9, 2022, at 11:00 am CST in the upcoming Connected Chats live session: The digital transformation revolutionizing education, where you will be able to hear how we are partnering with Keller Independent School District, a K-12 public school district based in Keller, Texas, establishing a firm foundation and preparing to capitalize on the upheaval facing education, navigating around technological dead ends and novel security challenges. 
Register here: https://www.volteodigital.com/connected-chats

Volteo Digital is a ServiceNow Elite Partner and an industry leader in realizing the next revolution in digital transformation through ServiceNow CSM and FSM.  We are committed to customer success, strategically partnering with our customers to optimize their investments and fully capitalize on emerging technologies and the ServiceNow portfolio of products.  With offices in North America, Latin America, Europe, and Asia, we are ready to help your company with our team of consultants, engineers, and solution architects.  Learn more about Volteo Digital at www.volteodigital.com 

[richardedwa]

This post highlights how digital transformation is reshaping education. With IoT, AI, and 5G, innovations like smart cameras for safety and real-time asset tracking can revolutionize school operations.

It reminds me of Surah Kahf, where the companions sought wisdom and protection in a changing world. Just like them, educational institutions can use digital tools, such as self-service portals, to improve efficiency and reduce stress. Volteo Digital’s strategic approach to future-proofing is exactly what the education sector needs to thrive. Excited for the Connected Chats session! For more insights on guidance and navigating challenges, explore www.surahkahf.com.