hello All , the questions were ,1. why major incident email content recommendation skill  was not visible on native view ?2. if this was expected behaviour , please specify why its not visible on native view but its working fine in sow view explain t...

Hi everyone ,i have few requirements around the kb generation oob skillbasically in oob skill usage we click on create article ui action on incident ofrm and the ui page opened to as language and knowledge based after selecting these it asked to incl...

hello team ,so i need to create 2 interactive filters on dashboard which are business services and assignment group , the dashboard created on incident table , i need like if i choose any business service (cmdb_ci_service) so it automatically changed...

hello everyone ,change request risk explanation skill was shown on the change request form beside the risk field after calculating the risk for that form (after clicking "calculate risk" related link or auto calculated by BR) .in my client instance t...

we have OOB skills which triggered and shown in   fields , emails , chat conversations and on forms as cards (fixed and embedded) , but coming to custom skills we have limited trigger options like ui action , now assist panel .... is there any possib...