how raise a case in now learning
Hi Dear!Good day,So i want raise a case for migrating servicenow id from one parter to another parner
Forum Posts
WDF Related Issue
Actually, I established the snowflake connection with wdf but, when i am creating table and map the fields its showing some error , I am attaching error in SS below1st SS is about my connections 2nd SS is about Issue i am facing. Someone suggest me w...
HRSD , how to implement this requirement
##Employee query auto respondersuggest responses for common HR queries using AI and KBscoped app components: Case table integration, AI response generator.
Resolved! Now Assist license pricing
We are using ITSM professional License , do we need to purchase separate license for Now Assist
Not able to showcase badges & certification in linkedin which i earned on servicenow learning
when i try to share my badge in my linkedin post then it always shows me a weblink and provide me a link, although when i click on it then it opens a new open tab with a resume of some other guy which i never knew .i want to know why it is occuring a...
Trigger an AI Agentic Workflow from Now Assist chat
I have created, tested, and activated an AI Agentic Workflow from AI Agent Studo. However, I am unable to get the AI Agentic Worflow to trigger from the Now Assist chat. All I get as answers to my prompts are generic links to help resources. Am I mi...
Test Historical Ticket Analyser with Now assist ITSM
give me solution based on below file how to do in servicenow
Smart Assistance app using buildWithBuildAgent
https://dev336708.service-now.com/x_1844897_aipowere_ai_assistant.do I Develop Smart-Assistance-App with Features Login Experience - Professional login page with platform features Your Profile - See your updated name "SHAIK AREEF" with handsome a...
My Experience in building "Integration Control Tower" using ServiceNow Build Agent
Building Integration Control Tower With ServiceNow Build Agent A hands-on experience where imagination became the only limit When ServiceNow announced the #BuildWithBuildAgent challenge, I knew I wanted to push the Build Agent beyond simple CRUD app...
ROI - for GenAi, Now Assist for ITSM and HRSD and CMDB & AI Integration
Hi All, I am working on one proposal where we proposed GenAI, Now Assist for Incident Triage, Summarization, content generation and reduce Resolution time. And CMDB and AI Integration. Customer asking for ROI. Please help to share the ROI details in...
Document template
Hi All, I have a requirement where I need to have a ui button which should show all the required fields that are on the hr task to preview. and then the fulfiller sends to other user who doesnot have access to backend but the user should be able to s...
Issues with Now Assist in Virtual Agent on Engagement Messenger (Session Reset & Agentic Workflow No
Hi everyone,I’m currently implementing Engagement Messenger on a page built with UI Builder.A button on the page launches Engagement Messenger, and within the messenger, Now Assist in Virtual Agent is successfully activated.However, I’m facing two i...
Topic picker showing up in Virtual Agent before the greeting
When a user starts the virtual agent, the first thing that comes up is the topic picker. then after I hit skip the Greeting topic is displayed.Does anyone know why the Topic picker is showing before the greeting ? I am using a modified version of th...
File Upload tool AI agent not extracting
Hello, I am using the AI agent tool - File Upload to gather the information from the document. For some reason, it is not extracting the file(PDF) data even though its size is 2.4KB. Its status has been shown as "Extracting Data" for a very long time...
Analyze Task Trends/ Analyze Incident Trends Agentic Workflow
Hi,I would like to understand what type of incident data or inputs are required to successfully analyze incident trends. Currently, whenever I attempt to analyze an incident, I receive the response: "I couldn't analyze as I didn't have the required r...
