can Document intelligence integrate with Outlook?

Integrate voice input for virtual agent

Hi everyone,I believe most of us are aware that a Voice Input plugin is available for the Now Assist panel. However, I wanted to understand whether it’s possible to enable a similar voice input (mic) button within the Virtual Agent experience on SP /...

Document template

Hi All, I have a requirement where I need to have a ui button which should show all the required fields that are on the hr task to preview. and then the fulfiller sends to other user who doesnot have access to backend but the user should be able to s...

Semantic Indexed Fields not showing up in Search Retrieval Tool configuration

Hi there, I'm currently completing the lab in the course AI Agents - Configure AI Agents. There's a step in the Lab Guide where I have to create a Search Retrieval tool, which searches Knowledge articles based on their titles and bodies. According to...

Unable to Access AI Agent Studio

Hi everyone,I've installed the Now Assist AI Agents plugin, along with all required and dependent plugins, in my ServiceNow instance (Yokohama version). I’ve also been assigned the necessary roles:sn_aia.adminsn_aia.viewerHowever, I'm still unable to...

Now Assist Workspace Experiences enablement

Hi everyone, I’m looking for your support with a couple of issues I’ve run into on our Demo Instance, which we use for sales activities and enhancing solutions for existing clients: I created a custom Now Assist Skill using Skill Kit, but I can’t fig...

GenAI Resolve Modal — Custom Resolution Codes Not Applying (close_code always shows default options)

Hi Everyone,I am working on a customization where we want to override resolution code choices inside the GenAI Resolve modal (ui16_incident_resolve_modal) ONLY for specific conditions (Alert + specific Opened by).What we did:Created a custom UI Actio...

ServiceNow Platform Implementation On Demand Training: SNPI - Explore Now Create

The guide "SNPI On Demand - Explore the Now Create Portal" which we need to follow to download the XML file need to be updated as Now Create site moved to new home/site since 5th Dec. I have attached the guide here. Please share updated guide to down...

Assignment Groups fields not showing

Good afternoon,I am requesting assistance with enabling field edits within the Mobile Agent App.  When working in the app, I need the ability to “Edit” Incident records so users can update their form options as needed.I navigated to ITSM Mobile App >...

"AisDisableSearchSignalEvent undefined, maybe missing global qualifier" error

Hello Community, When the RITM is changed from active to inactive, there is a error on the form which goes "AisDisableSearchSignalEvent undefined, maybe missing global qualifier". I found which BR and Script Include is doing this, they are in differe...

Now Assist skill

I am trying to create a new skill using the default provider, Google Cloud AI Studio, but when I run the prompt, I get the following error message.Unable to load connection with alias ID: f88fc66f43a00210fce343852db8f284 Open Connection Alias",please...

Guidance on Automating Software Installation via ServiceNow and Microsoft Intune Integration

Hello ServiceNow Community,We are exploring options to automate our software installation process and would appreciate your guidance on the best implementation approach.Our goal is to use ServiceNow Service Catalog as the single self-service portal f...

I am facing an issue using Google Cloud Vertex AI as the default provider in custom Now assist skill

When I try to create a new skill using the default provider, Google Cloud AI Studio, I receive the following error message.  

Now assist skills

I am trying to create a new skill using the default provider, Google cloud vertex AI, but when I run the prompt, I get the following error message.Unable to load connection with alias ID: f88fc66f43a00210fce343852db8f284 Open Connection Alias