User Activity

Hello all, I have created a BR to trigger an SLA when Priority changes from 4 to 3.But I also need to cancel another SLA that is getting attached for P3. But it's not working.Business Rule:Before Update on Incident Script:NOte:Actually, I want to can...
Hello Guys, I have created a catalog item with a Group field (reference) and there is a multi row variable set with 3 variables in it. My requirement is, when i select any group in the Group field, then the members of that selected group must auto po...
HI Guys, Good Afternoon. I have created my basic SP widget. In that i have created a button named "Proceed". Once i click that button, then a request must be created in service-now. Here is the code i have written in server side. How to call this in ...
HI Folks, I have created a Data Source (Testexample.csv) and it has an attachment. My requirement is when ever service-now receives email (from inbound email action) that has an attachment also, i want to update the attachment in the Data source with...
Hi Guys, In Service Portal, when we order a catalog item, because of 2 step checkout, "Order Confirmation" box will also appear. There "Request for" field is there and it is taking logged in user by default. I dont want logged-in user there and inste...