I have created an AI Agent which is performing certain action on an HR Case when tested from the console. But, i am unable to call it from my flow to trigger automatically when a record is created from the portal. I have also put the trigger conditio...

I was trying to add the subject person's manager dynamically in the cc field while using a response template in HR agent workspace. I tried with email script but that's not the right way as i am not able to save it. Please let me know if i can do it ...