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Hi Mahira,If you haven't already, you can also check out CapIO, an automated testing tool specifically built for ServiceNow. Based on what you're looking for, it automatically runs regression testing on new and existing applications as well as assi...
This is a great question that I tend to see a lot. There is the ServiceNow Wiki Article that many people point to, but the complications that most people have with it is that the information given there is for technology that many organizations have ...