User Activity
Hi All,
We are observing that our DEV instance is always showing an update when a transform map is runs even if there are absolutely no changes in excel data.
We have some external users that we are uploading via excel through a transform map to t...
10-11-2019
Hi Snow Enthusiasts,
The Case: Created a record producer on Incident. Need to map variable values to incident fields. The record producer is in the service portal. Variables present are: Requested for, Location, Business Service, Category, Subcateg...
Hi Snow Enthusiasts,
I believed this would be oob but not the case.
The Case : After submitting a catalog item from the portal, user can navigate to 'My Requests' option in our portal and see a list of RITMs from where user would choose a certain i...
Hi Snow Enthusiasts,
I am trying to show/hide catalog categories based on User's Location in Service Portal. Sounds pretty simple.
What I did ?
1. Catalog categories, items present.
2. Defined a User Criteria. Populated all the required locations ...
Hi Snow Enthusiasts,
The global search in our service portal stopped showing results of catalog items. Why I say "stopped" because it was working absolutely fine the last time I had tested.
Clearing your questions that you might need answers: ...
