User Activity
07-09-2019
Hello Everyone,
I wanted to get more info on the contextual table configuration "Knowledge Results" that is being displayed on the HR Case forms.
The results are being displayed by taking into an account of the keywords in short description. For exam...
Hi,
There is a custom field on our form and it is an choice type field with 4 values under the drop down.
The words are being cut-off and not being displayed entirely.
Any suggestions on where to look for?
Thanks.
Under the work notes and comment section, there is activity log for the case. And when i reassign the case to another group and another member the emails are not showing in the activity column or log. I have configured and included sent/receive email...
06-05-2018
Hello,
Right now we have an OOB business rule called "Reassignment counter". Basically it changes the number in the reassignment count when the assignment group is changed. Below is the script and condition associated to it.
Condition - current.assig...
06-04-2018
Hi Everyone,
As we know, that we have an OOB feature called "Highlight VIP Employee" used in incident form or hr case forms. We have a requirement to have the same functionality which is - " In the list view have VIP icon/image beside the opened_by f...
