How do you represent workstreams within PPM?  I'm thinking the best way is to define an effort as a program or portfolio and have each workstream be a different project.  Are there other approaches you've used or seen that do not involve a great deal...

When viewing a Demand, Project, or Program in the Alignment Planner Workspace, is there an easy way to link over to the related Execution item?   I've had several occasions where I notice that I'm missing a milestone on a Project or need to edit some...

I am very excited about ServiceNow Agent.  Below are my thoughts, musings, ideas, and exploration notes.  I will continue to update and annotate this posting over the course of the next several months as I continue to build out ServiceNow Agent solut...

In preparation for TechNow Episode 58 - Go from Conversation to Resolution with Virtual Agent, I spent quite a bit of time exploring Virtual Agent in the London release. During my explorations, I stumbled several times and learned quite a few lessons...

Knowledge 16 is right around the corner and there's a MUST ATTEND CreatorCon breakout you should definitely add to your schedule! 19CB05 - SUB-TENANT APP DEVELOPMENT IN SERVICENOWThursday, May 19, 1:30 PM — 2:20 PMIn this 50 minute CreatorCon Breakou...