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User Activity

Is there a way to display an info message when we open the knowledge article based on the Sate of the article through knowledge search under the selfservice??

07-10-2015
Hi,Currently I am trying to display the information message, when I open a knowledge article through the knowledge search under the self-service application depending upon the state. Have anybody worked on such kind of requirement or if have any idea...

Highlight a row in a list view

07-06-2015
Hi,Is there a way to highlight particular set of records in a list view of the incident table based on the incident status. If yes can you please provide me someone inputs or documents that provides me the required information.RegardsDinesh Kumar