All of this is good advice, IMO. I pretty much did the same. It does help to have experience with the platform. Even for those who may just be starting in ServiceNow or wanting to get in to it, you can use a free PDI. Udemy was helpfully for me. I en...
Definitely get a second option. Especially since they are telling us and others this is something that is handled by them internally (which makes perfect sense), and updated each time you upgrade to a new version. The cert we were getting notificatio...
