Hi Sumit, did you ever receive a good reply to your questions? I see that the only reply here is related to Risk Events which was something you did not ask about specifically. Please share your present understanding of the Risk Lifecycle, i.e. your o...

Hi KoheiAt the moment we are helping a customer setting up Cost Management for tracking CI costs. I was involved in the initial stage of that project and in my preparation I came upon a Servicenow Cost Management data model which I revamped and used ...

Kohei, from my understanding, an implemented CMDB is not a requirement for getting value out of Cost Management. Cost Management can accumulate, report on, and allocate costs based on a variety of Servicenow data entities.    Yes, one option is to ac...

Hi Sunil B N As a Service Management consultant I am having trouble navigation Cost Management and Financial Management in the New York Release. Earlier this year it was announced that ITBM Financial Management will not be developed or supported movi...