About lharrison

lharrison · 03-14-2016

Following a re-org we need to change some groups. Is there an easy way to see where groups are referenced within the system or would I need to do this manually?Any help greatly appreciated. ThanksLarissa

lharrison · 11-07-2014

When discovering VMware using ServiceNow Discovery, I get several records created for a single device. Sometimes it can be a Computer, Windows Server and a VMware Virtual Instance or other times it's just the Windows Server and VMware Virtual Instan...

lharrison · 02-08-2017

I know this thread is old but i'm trying to do a similar thing. I tried modifying the example above, however one field for the calculation is on a different table ('u_item_price' (price per item)) table: u_item_type. How would I get the value of ...

lharrison · 11-02-2015

I'm having that exact same issue, Chris and then someone goes and creates another CI when the original one was there all along! Auditing is a nightmare!

lharrison · 11-12-2014

Thanks Anders,So, am I able to go ahead and delete the 'computer' records if there is a 'windows server' record for the same device?It's not clear to a change initiator which record to choose when there are two or three different class records for th...

lharrison · 11-12-2014

* Bump *Can anyone help??

User Activity

Is there an easy way to see where groups are referenced in workflows, notifications etc?

Why, when discovering a Virtual machine instance, does discovery create a "Computer" record and a "Windows Server" record as well as the "Virtual Machine Instance"?

Re: calculating total cost

Re: Why, when discovering a Virtual machine instance, does discovery create a "Computer" record and a "Windows Server" record as well as the "Virtual Machine Instance"?

Re: Why, when discovering a Virtual machine instance, does discovery create a "Computer" record and a "Windows Server" record as well as the "Virtual Machine Instance"?

Re: Why, when discovering a Virtual machine instance, does discovery create a "Computer" record and a "Windows Server" record as well as the "Virtual Machine Instance"?