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User Activity

How to hide 'New' button on workspace related list and how to remove added items?

06-18-2020
We're using the agent workspace for CSM and created a many-to-many table to allow cases to be related to cases. This was added as a related list and an 'Add' button created to allow cases to be linked - this part works find. Two issues remain however...

Where are values for Flow Designer step instances stored?

08-22-2019
Hi there, I need some help working out where values for Flow Designer step instances are kept. When you use the REST step in an action, there is a 'Use MID' checkbox, but I can't find where that value is stored. This field relates to a data pill pick...
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