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User Activity

Which cmdb table should be used to store SAAS applications like salesforce?

08-05-2020
Which cmdb table should be used to store SAAS applications like salesforce? Is business application the correct table for these systems?

Ability to export ALL upstream and downstream ci's for a specific CI

04-12-2016
I am trying to export all upstream and downstream CI's of a specific CI.E.g. I built a report around the business service: "x", the report filter condition can be: Parent is x OR Child is x, and sort on Parent and Child. The report ran on the CI Rela...

Making sub subcategory dependent on subcategory and category.

08-09-2015
Hi Folks,I have a requirement of adding a new field on the change request form called "Sub Subcategory".We already have "Category" and "Subcategory" fields on the change form and subcategory is dependent on category. This is OOB functionality.Now thi...

Metric - Updates to cases per person

07-23-2015
Hi All,I want a new Metric to be created within ServiceNow   that tracks updates to cases per person.I want to apply this to the task table so that all task records can be reported against for this metric. It would be good if this metric can be appli...