Hi All,We built a PA report for our scenario, but we need to know more about moved out cases how it works in Analytics hub. Some customers are reporting the moved-out cases are not showing correctly. We need to know how it works and how score is refl...

Hi All,We have a requirement in order to hide variable section from the RITM for all the users except members from the group 'abc' for the catalog item 'Support'. Step 1: Need to check the cat_item field value is 'Support'Step 2: check the current us...

We had setup an UI policy and client script for a field 'abc' should be hiddenScenario:The field 'DFG' is 'technical' then the field 'abc' should be hidden. We implemented this change but there are some existing ticket which has some value for 'abc' ...