Introduction The Health Dashboard provides a powerful way to monitor system health across multiple domains. One of its key features is the ability to control which health metrics are active for specific domains. This article explains how to configu...

Introduction  Health inclusion rules play a critical role in CMDB health, particularly when working across multiple domains. This article explains how health inclusion rules work with domain separation and highlights important considerations for impl...

Introduction This article explains how domain separation functions within the system, demonstrating data visibility patterns across different domain types. We'll explore this functionality using the demo data available through the domain separation p...

CMDB is pivotal to driving various business outcomes across the org. For CMDB Admins and owners to facilitate this, it is critical that they be able to actively monitor the health of their CMDB data, and swiftly act on remediating any CMDB health iss...

The CMDB Health Dashboard has been redesigned in Xanadu and moved to the CMDB Workspace, enabling ServiceNow to iterate more rapidly and improve the dashboard. In this article, I'll explain the new scoring system with an example dataset. Key changes ...