The Service Graph Connector for GCP (SGC-GCP) is part of the Service Graph integration projects. The connector is built to simplify the onboarding setup and ease the integration across multiple GCP projects in an organization. This application uses ...
Service Overview Business Service: A Business Service represents work or goods that are supported by an IT infrastructure. Within ServiceNow, Business Services are categorized into various types, including Business Service, Technical Service, Se...
Purpose of Onboarding Service Graph Connector for Observability - Dynatrace Service Graph Connector for Observability Dynatrace has been used to ingest CI data, events, metrics, and logs from Dynatrace into the ServiceNow instance. Note: The Servic...
This simulator, part of the CMDB Fundamentals course on Now Learning, will assess your understanding of working with the CMDB Health Dashboard, various scorecards, metrics, duplicate CIs, CI reclassification, Query Builder, and remediation.Please use...
How do I configure the Tanium Service Graph Connector? Current Version: 1.8 Sample Application Service to Monitor: MediaWiki URL: http://10.197.203.212:5000/mediawiki Tanium Configuration: Tanium Cloud Based Instance (as oppose to Tanium on-premise...
As of the 1.49 version (released September 2023) of the CMDB CI Models app on the ServiceNow store, there is a new data model for collecting API inventory and related information. While there are many different types of APIs (REST, SOAP, gRPC, etc) ...
The Service Graph Connector for AWS (SG-AWS) is part of the Service Graph integration projects. The connector is built to simplify the onboarding setup and ease the integration across multiple AWS accounts in an organization. This application uses on...
Purpose of Onboarding Service Graph Connector for Microsoft SCCM Service Graph Connector for Microsoft SCCM enables you to pull Microsoft SCCM data into your ServiceNow Configuration Management Database (CMDB). This integration helps maintain accur...
Explore the latest innovations in Data Foundations and the Configuration Management Database (CMDB) with the Yokohama release. Discover the new capabilities in SGC Central, CMDB Advisor AI Agent, robust Data Manager automation for better data gove...
After upgrading CMDB Workspace store application, if you notice error notifications such as "Something went wrong. Please try again later." , these issues are commonly caused by customizations that were not merged during the upgrade process. Pleas...
After upgrading CMDB Workspace store app version, if you notice that the CMDB Workspace is missing its menu bar or icons are missing in some of the pages, these issues are commonly caused by missing required UX Page properties or by customizations th...
After upgrading CMDB Workspace store app version, if you encounter issues like missing menu bars / icons or notice error notifications like “Something went wrong. Please try again.”, these issues are commonly caused by customizations that were not me...
When you encounter issues with the CMDB or CSDM Data Foundation Dashboard metrics not executing properly or running too slowly, you can follow these steps to identify and resolve problems: Viewing Execution Statistics Navigate to System De...
Use Case Data Certification manages scheduled and on-demand validations of data in the CMDB and related tables. Note: Not exclusive to CMDB tables, supports all tablesFor regulatory or procedural reasons, information in the CMDB requires checks for a...
It’s good to embrace change, especially when it improves user experience and adds new functionality. That’s why we’re highlighting a recent change that does just that: we redesigned and moved the Configuration Management Database (CMDB) Health D...
Legacy Data Certification A functionality or a fix I am expecting is not working Many customers in the past have made customizations to files that then get skipped on upgrade, commonly a sys_ui_macro or sys_ui_script Certification data is missing/dis...
Certification Schedule Import Overview Persona: CMDB Administrator Role: data_manager_admin, sn_cmdb_admin Data Certification Schedule Import CMDB Administrators can import existing Certification Schedules from the legacy Data Certification UI16 ...
Note: The com.snc.certification_v2 plugin is currently in the process of being deprecated in favor of the newer Data Certification experience delivered by CMDB Workspace Plugin(s) & Documentation Plugin Id: com.snc.certification_v2Documentation ov...
Note: The com.snc.certification_v2 plugin is currently in the process of being deprecated in favor of the newer Data Certification experience delivered by CMDB Workspace There are 2 applications that are referred to as Data Certification in the rea...
The Service Graph Connector for AWS is designed to connect directly with AWS APIs without using MID Server. However, for some clients, they may need to use MID Server for security reasons as a proxy. The steps described below needs to be performed a...
Lisa Latour
ServiceNow
seanflack
Steph Morillo
