User Activity

Hi , below simple code I created but value  var gr = new GlideRecord ('cmdb_ci_server'); gr.addQuery('sys_id' , 's132432432423nh23h3223'); gr.Query() if(gr.next()); //var msg = gr.getValue('used_for');  var msg = gr.used_for; gs.print(" Value of choi...
Hi, I want to hide add info message or hide a field into incident form. Use case is this : When we are opening (existing record open into the tab) then those field (for every time) msg or field will appear, apparently if user refresh the page via Bro...
Hi , I need help from anyone can give me some idea on this . I want send email notification only if user belongs to "u_userslist" field value on incident . Now what the issue, 1- Notification  when "send event creator" check box "True" : Then if I am...
How to update the created date ,by past 2 days ago from current date on incident . For example if incident0123  created 23-03-2021 - 2 days  =incident0123 created 21-03-2021 How to achieve this.
How to set default value via gs.getProperty(), and set the value on field on the form when field have "null" value. For example , "Email User Name" field on the incident form. I have created sys_property with sys_id ,now client required whenever fiel...