Good morning,I am trying to find out if there is a way to find users who have a license assigned in ServiceNow who have never actually utilised that license (or not used it for a period of time).We are nearing our license capacity and have anecdotal ...

I had this buried within another post so I thought I would share it here as I see this type of question get asked a lot on the community.My solution will not be perfect for everyone, but it should give a nice base to start from:First I created a new ...