About Andreas Visby

Andreas Visby · 11-16-2020

Hi. We are populating our CMDB from a scripted rest api (not using discovery) utilizing the InR in said rest api. We are in the process of pushing our Servers into the CMDB, and we have a problem since we would like to create a relation to an existin...

Andreas Visby · 12-09-2019

Hi. I have a question regarding Email Accounts in ServiceNow. Currently we have multiple teams in ServiceNow, with each of their own Email Account linked. We have inbound actions so that whenever their email account receives an email, a case gets cre...

Andreas Visby · 12-10-2019

Hi AjayChavan. Thank you for your reply. I'm currently testing with having only one email account in SNOW and then some other forward to this email account. Why would you not just use "Recipient - Contains" instead of "email.to.toLowerCase().index...

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How to relate Server to Rack

Multiple inbound email accounts in ServiceNow - Best practice?

Re: Multiple inbound email accounts in ServiceNow - Best practice?