We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

User Activity

Hi, I want to implement Known error database in servicenow. Please suggest the process for this.

02-20-2017
Hi,We have implemented servicenow recently and using the Problem Management process.Currently i can mark any problem ticket as known error in servicenow but cant publish it.My question:1- Whats the end to end process of Known error database.2- How we...