You can use Inbound Flow Actions (https://www.servicenow.com/docs/r/build-workflows/workflow-studio/create-inbound-email-flow.html) to implement your flow. Alternatively, you can use an Inbound Email Action and set your Import Set table as the Target...

Hi Aparna,  It is difficult to know exactly where your code is failing. I would suggest that you review your Inbound email action, since everything else seems to be working as expected. You should be able to see the email coming into the system and s...