how to make the rejected comments visible to the requester in service portal as well as work notes?
@Ankur Bawiskar @shloke04 @Mark Roethof @dvp @Anil Lande @Jaspal Singh @asifnoor
if we want to run on particular catalog item then what should we need to write the script in business rule @Ankur Bawiskar @shloke04 @Chuck Tomasi @Chuck Tomasi (personal account) @Anil Lande
in business rule written as mentioned in the below screen shots @Chuck Tomasi @Chuck Tomasi (personal account) @shloke04 @asifnoor @Ankur Bawiskar @Jaspal Singh @Anil Lande
Script:
Business Rule also written but as mentioned in screen shot when ...
Business Rule also written but as mentioned in screen shot when ever the requester checks on his Ticket in Service Portal Rejection Comments are not visible
@asifnoor @Ankur Bawiskar @shloke04 @Anil Lande @Jaspal Singh @Chuck Tomasi @Chuck Tomasi (p...
As the approver tries to reject the request
so when approver rejects the comments should be visible to requester in work notes as well as in service portal
requester view:
