Hello guys,I tried to create a dynamic filter that retrieves users for a specific group. It works perfectly when I apply it as a Reference Qualifier on a variable in a Catalog Item, but when I try to apply it as a filter on "Assigned to" in the "Inci...

Hello,I was wondering if there is any possibility to configure an email template to contains only a specific header and footer, and get the body from the email notification form ?So my email template will have a fixed header and footer and variable b...

Hello,I added a new choice option for the incident's state which is "Awaiting Change" as shown below:What I want to do is to set the state to "Awaiting Change" when a Change is created from the incident using "Create Normal Change" or "Create Emergen...