Have you considered using Idea? It is meant to be a front end to the Demand module. You can also add it to the request catalog and use it as replacement to the RITM for accepting project requests.      

Hi Eric,I do not think the risk field on the project is updated automatically. It is just used as a manually selected indicator on the Portfolio Overview dashboard. Project Portfolio Management - ServiceNow WikiThe risk field (score_risk) on the dema...

The CIs are created / linked to an asset based on the Model Category to CI Class mapping, something similar to -Asset --> Model --> Model Category --> CI Class --> CITo prevent certain assets from creating CIs, you need to break the linkage somewhere...

Hey Ric,Creating a new attachment (or copying) requires two steps - creating a new record on the sys_attachment and copying all the records on sys_attachment_doc. The sys_attachment_doc records contain the attachment file data in 4K segments. Unless ...