About ajn

ajn · 08-01-2016

Since our upgrade to Geneva the templates created for our knowledge base are no longer visible to select. The templates still exist in System Definition>Templates, as I can see them listed, but the option to select a template in the form is no long...

ajn · 02-22-2016

I expect this will be 2 separate reports one for incidents one for service requests, but I essentially want to see how many records of each have been created each day over X period of time, has anyone else done this, and I'm really only interested in...

ajn · 08-01-2016

Thanks Chuck that fixed it, much appreciated.CheersAnnette

ajn · 02-25-2016

Ah right, thanks for that Robert, most helpful. cheers

ajn · 02-24-2016

Thanks Robert that was really helpful, I can now see the data I want, that's great, I now just need to figure out how to play around with "the look", ie. make left axle greater, change colours etc...

ajn · 02-22-2016

Thanks for the suggestion, I have tried that but grouped by assignment group (as I need to know that too), however it's not quite what I want.I need to see the volume for each assignment group created each day over a X day period, and I want it to sh...

User Activity

"templates" missing from contextual menu

how to create a report that captures the volume of incidents & service requests created each day over a 5 or 7 day period

Re: "templates" missing from contextual menu

Re: how to create a report that captures the volume of incidents & service requests created each day over a 5 or 7 day period

Re: how to create a report that captures the volume of incidents & service requests created each day over a 5 or 7 day period

Re: how to create a report that captures the volume of incidents & service requests created each day over a 5 or 7 day period