User Activity

Catalog Builder M2M Step Error: “Unable to update record” for catalog_builder_editor Role.

01-12-2026
Hi everyone, I’m looking for help with a Catalog Builder issue.I added an M2M (many-to-many) step to allow selecting Service Offerings in a Catalog Builder. The functionality works correctly for admins, but for users with the role catalog_builder_edi...

Deep link to open a catalog item form in the now mobile application

03-26-2024
I am able to create a deep link to open a specific category in service catalog but I can't find a way to open a form.To generate a link to a specific category, I'm using the following script: var deepLinkGenerator = new global.MobileDeepLinkGenerator...

"Invalid 'Dictionary Entry'" record error

12-01-2023
When I try to update a dictionary, the following error shows up:"Invalid 'Dictionary Entry' record even though the selected outside Table 'Business Application' is allowed.""Invalid update". Table is "cmdb_ci_business_app".Any suggestions? Thanks