About nullreturned

nullreturned · 11-14-2017

It seems that a rather large challenge for Organizations and Knowledge Management is the open nature of Knowledge Base Categories and users who can Contribute to those Knowledge Bases. Out of the box, anyone with Contribute rights to that Knowledge...

How to Script a User Criteria Check · 04-12-2016

We're using the Service Desk Call application (Geneva), and the problem is that when the Call type is "Request", the entries under the "Request item" aren't filtered based off User Criteria. I'm fine scripting the filtering out, but there are no re...

nullreturned · 01-03-2019

Chalan, Well, this should come up in the Skip log, and it can be merged as required. As this was written on previous versions of ServiceNow, there has been some slight changes in London. But using the same basic code changes, the same results ...

nullreturned · 11-21-2017

Aanchal, You instead want it to be:g_scratchpad.cannotEditCategories = String( current.kb_knowledge_base.owner != gs.getUserID() && !gs.hasRole('knowledge_admin') ); The issue is that you want a string in that g_scratchpad value, not ...

nullreturned · 11-16-2017

Dave, To answer your questions:1.) Yes, this does not overcome the CanContribute security. It only tightens it farther.2.) It did not originally, but I have uploaded a new version of the XML which will always include knowledge_manager and k...

nullreturned · 10-12-2016

Rohith, You are correct that you can use the REST API for this. You'll have a few different steps that will be needed, including:1.) Identifying the correct information to be passed between the systems2.) Creating REST Message templates f...

nullreturned · 10-12-2016

It most likely is not fully supported and not within best practices. See below for the correct method:http://wiki.servicenow.com/index.php?title=GlideForm_(g_form)#getReference

User Activity

Adding Role Based Restrictions on Knowledge v3 Category Editing

How to Script a User Criteria Check

Re: Adding Role Based Restrictions on Knowledge v3 Category Editing

Re: Adding Role Based Restrictions on Knowledge v3 Category Editing

Re: Adding Role Based Restrictions on Knowledge v3 Category Editing

Re: Bi-directional Rest Integration

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