This has been a long time weakness of this tool and for large enterprise customers, it is a real pita. Let's pretend I have 50 incidents I want to close all at once.  The product fails to allow this in the UI.  Sure, if I had the right credentials, I...

Feature Add Idea: Not just for incidents but any entity in servicenow that I can assign myself as taking ownership of the item but please consider adding a button labeled something like "Take Ownership" or whatever you want it to be that once pressed...